Thank you for choosing Decor Home Chain for your home decor needs. We are committed to ensuring that your orders are delivered promptly and securely. Please read our shipping policy carefully to understand our terms and conditions.

Shipping Methods and Locations: Decor Home Chain offers shipping services to regions/countries if applicable. We strive to deliver your items within the estimated delivery timeframe provided at the time of purchase.

Delivery Time:

• Orders are typically processed within 1-3 business days
• Delivery time may vary depending on your location but is generally estimated to be 5-7 business days.
• Please note that delivery times may be affected by holidays, weather conditions, or other unforeseen circumstances.

Cash on Delivery (COD):

• Decor Home Chain exclusively offers Cash on Delivery (COD) as the sole payment method.
• Customers are required to pay the full amount in cash at the time of delivery.
• We do not accept any other payment methods, including credit/debit cards, online transfers, or digital wallets.

Shipping Charges:

• Shipping charges will be calculated at the time of checkout and will be based on the delivery location and the weight/size of the items.
• Any applicable taxes or duties are the responsibility of the customer and will be included in the final invoice.

Order Tracking:

• Once your order has been shipped, you will receive an email with tracking information.
• You can track your order using the tracking number provided in the email.

Damaged or Missing Items:

• If your order arrives damaged or with missing items, please contact us immediately at [email protected] with your order details and photos of the damaged items.
• We will assess the situation and provide a resolution, which may include a replacement or refund.

Returns and Exchanges:

• Due to the nature of our products, we do not accept returns or exchanges unless the items are damaged upon arrival.
• If you receive a damaged item, please follow the procedure mentioned above.